The IT Support Starter Pack: What I Keep in My Backpack at All Times

If you spend enough time working in IT support, you start to realize something very quickly. The moment you leave a tool at home is the moment you will absolutely need it. After a few tough lessons early in my career, I decided to build a reliable backpack setup that goes everywhere with me. Whether […]

What Every Teen Should Know Before Their First IT Internship

Stepping into the world of IT for the first time can feel exciting, intimidating, and confusing all at once. I see that mix of emotions every year when I work with the high school students in the Sacramento Youth Tech Initiative. They come in eager to learn, unsure of what to expect, and often convinced […]